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Re: Sorry for more technical questions » Dinah

Posted by TamaraJ on June 6, 2005, at 11:38:44

In reply to Sorry for more technical questions, posted by Dinah on June 6, 2005, at 6:58:38

Dinah,

Do you have Ad-aware and Anti-Spyware programs on your computer? I ask because I had similar performance problems a couple of weeks ago, including not being able to log-off or even shut down without unplugging the laptop. In my case, my computer was infested with worms, viruses and trojans. I had it serviced and it took the tech over an hour to get rid of everything. He then installed 2 anti-spyware programs, an Ad-aware program and Norton Anti-virus program. Norton runs in the background, and catches things on an on-going basis. The others I was told to run once or twice a month. Anyway, my computer has been working very well since I got rid of all the worms and viruses. I'm not saying that's what's wrong with your pc, but it is something you might might to check out.

Hope you get the problem solved soon.

Tamara


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