Posted by akc on December 6, 2001, at 16:00:56
In reply to Input Requested, posted by Cam W. on December 6, 2001, at 1:26:43
I have been using the same pharmacy for about two years -- part of the grocery store I frequent. It is run by a young man (probably my age, but he seems younger than me). Throughout these two years, another man has also worked there. I really enjoy these two. They know me by sight (how pharmacists do that is beyond me). They are always pleasant. In the two years, the pharmacy has made one error -- and they caught it by the time I had walked in my door at home, calling me to come back to the store. I don't know how they caught it, but whatever process they use worked in that instance (they had given me the wrong drug). I would have caught it because it is one of my standard meds, but it made me feel more confident that even on something I don't regular have a script for, I will be taken care of.
Now the other pharmacist at this store - I don't really care for. She just doesn't seem as together as the rest. But one weekend I had screwed up and ran out of topamax, and of course that was her weekend on duty. Because I had avoided her, I was in the awkward situation of needing her help -- she of course was a total professional and took care of me. Since then, I take whoever is there and know that I will benefit in the long run.
"My" two guys -- they are always helpful -- I've never asked a question that they couldn't help me on. But they don't just gush with information (something that would annoy me). However, I have seen them with others were they do seem to be a little more forthright with information -- I think they do a good job at judging the audience.
The big thing I have learned is that it is important to establish a relationship. I did this back in college with the pharmacist on campus -- who helped me in getting paperwork into the pharmaceutical companies for free/discount meds. So personality is a key component. If I didn't like "my" guys, it would be important for me to go a block or two farther and find someone I could develop a relationship with.
This pharmacy has recently acquired an independent neighborhood pharmacy -- so it has grown, adding a pharmacist and more techs -- but I have to credit the guy who is running it. So far the new people are doing a great job of learning who I am -- and continuing to make me feel important.
Especially when most of my meds are psych meds. I've never felt treated differently even though I'm crazy.
akc
poster:akc
thread:15042
URL: http://www.dr-bob.org/babble/social/20011130/msgs/15101.html