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Multiple calls for help

Posted by gardenergirl on October 12, 2006, at 11:57:32

In reply to Re: Lou's reply to Alexandra-, posted by alexandra_k on October 12, 2006, at 9:46:24


> How many times do you think volounteer firefighters should go to a callout when the caller is frequent and where most often the volounteer firefighters judge that there is no fire?

Also, how much of the volunteer firefighter's time is taken up by attending to these calls when perhaps someone else's home is actually on fire? Why should any volunteer firefighter spend more than 75 percent of their time devoted to attending to the perceived needs of one homeowner and then dividing the other 25 percent of their available time among the remaining hundreds or thousands? Is that an appropriate use of resources? Is that fair and just? Is one person's concern about fire more valid or important than others' fires?

You might also factor in that how the volunteer is treated by the person making the frequent calls could affect the responsiveness of the volunteer, since they are human beings, afterall. Both parties saying "please" and "thank you", listening actively and with respect, respecting boundaries and limitations, and staying focused on the current problem go a long way towards working out differences and arriving at an appropriate solution.

gg

 

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